Phone: 01962 714283

ScenterBarks - Privacy Notice

Who we are

At Scenterbarks Limited (Scenterbarks), we are committed to maintaining trust and confidence to all of our website visitors. We will never sell, rent to trade email lists with other companies for marketing purposes. For that reason, in this Privacy Policy there is lots of information on when and why we collect your personal data and how we use it.

Pop the kettle on, make a cuppa, and then read on….. 


Types of data we collect


Website Cookies

Our website use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our website: pages viewed, products purchased and the customer journey around our websites. Detailed information is set out in our Cookie Policy.


Google Analytics

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 


Mailing Lists

As part of the registration process for your dogs care by Scenterbarks, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, Mailchimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications to you. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing 


Third Parties

Your information is only accessible to third parties which help us to manage our business, such as our Accountants, our Customer Relationship System/booking system (Pet Sitter Plus), Ticketing (Eventbrite) and Web Hosting. 

Please rest assured that none of the above partners are able contact you unless you tell them this is acceptable.  We will not share sensitive information or your payment details. This is something you will control.


Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Nikki Roberts at

We will action these requests as quickly as possible for you.


Changes to this Privacy Notice

This Privacy Policy will be updated annually.



Cookies Policy

What are cookies?


Like most websites, Scenterbarks Limited use cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our website and to help you work with us online.  They are also used to tailor the products and services offered and advertised to you, both on our website and elsewhere. 


Information collected


Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website.  We do not use cookies to collect or record information on your name, address or other contact details.  We can use cookies to monitor your browsing and purchasing behaviour.


How are cookies managed?


The cookies stored on your computer or other device when you access our websites are designed by:

- ScenterBarks Limited 

- Third parties who broadcast advertisements on behalf of ScenterBarks Limited.


What are cookies used for?


The main purposes for which cookies are used are: 

1. For technical purposes essential to effective operation of our website, particularly in relation to online transactions and site navigation.

2. For ScenterBarks to market to you, particularly online advertisements and targeted updates.

3. To enable ScenterBarks to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions and such like.


How do I disable cookies?


If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.   

Further details on how to disable cookies for the most popular browsers are set out below:


For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”

2. Click on the “privacy” tab

3. Select the setting the appropriate setting

For Google Chrome:

1. Choose Settings, click Advanced

2. Under "Privacy and security," click “Content settings”.

3. Click “Cookies”

For Safari:

1. Choose Preferences, then Privacy

2. Click on “Remove all Website Data”

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.  If you only disable third party cookies, you will not be prevented from making purchases on websites.  If you disable all cookies, you will be unable to complete a purchase on many third party sites.